Training & Support Program

PERSONAL CARE by Design offers one of the most unique and comprehensive training programs in the industry.  In keeping with the emphasis we place on providing outstanding personal services to our clients, the PERSONAL CARE by Design On-Site Training Program allows us to deliver that same quality of service to our Franchisees.  Meeting with you on a one-to-one basis gives us the opportunity to customize your training to address the specifics of your business geographically.  For example, if you are a franchise in a small city in the Midwest, you won’t have to translate general information that was created for a large urban West Coast franchise. We’ve done the work for you.

Topics Covered in the PCBD
Training Program:

• Designing Your Office and
  Selecting Office Equipment
• Establishing Office Systems
  and Staying Organized
• Interfacing with Business
  Professionals
• Covering All the Bases
• Your Business License and Beyond
• Becoming Friends with the Operations Manual
• Understanding and Efficiently Using the Software Program for:
  • Billing
  • Scheduling
  • Record Keeping
  • Tracking
  • Client Data
  • Employee Data
  • Creating Reports
  • Recruiting, Interviewing, Screening, and Hiring of Staff
• Creating, Inspiring, and Successfully Leading Your Team
• Marketing, Advertising, and Promoting Your Agency
• Breaking the Ice and Establishing Supportive Relationships

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